Preventing Workplace Violence in Dental Settings
2 CE Units, Virtual Webinar
Sixty percent of dental professionals have experienced workplace violence from a patient or co-worker. More than half of those were incidents of verbal abuse. Dental health care workers face challenges and situations on a daily basis where we find ourselves dealing with angry, hostile, and undesirable behavior. These situations can easily lead to incidences of workplace violence if they are not de-escalated. Our responses to these offensive behaviors play a crucial role in determining the outcome of the situation. This course will provide dental staff with 10-effective steps to deescalate situations to prevent them from escalating to violence. The course also provides guidelines for dental practices and organizations to implement a comprehensive plan to maintain safety and protections for all staff members.
Course Objectives:
6) Explain components of a comprehensive workplace violence prevention plan
Fees:
SFDS/SACDS/MBDS/CCCDS Members: $69
CDA Member not in SFDS, SACDS, MBDS, CCCDS: $79
Staff: $49
Non-Member DDS: $129
About the Speaker:
Dr. Kimberly Erdman, EdD, RDH, FAADH, FADHA is a Pennsylvania dental hygienist and public health dental hygiene practitioner. The bulk of her clinical career was spent as a civilian provider for the United States Navy. For 9 years, she also served as a volunteer forensic dental technician with the Armed Forces Institute of Pathology. Kimberly has a decade of experience in higher education leadership and administration. She is an inaugural fellow and proud member of the American Dental Hygienists’ Association and a fellow of the American Academy of Dental Hygiene.
Registration Closes 7/16/2024
*Cancellation Policy: Cancellations of registration must be made 72 hours prior to this event in order to receive a refund. Cancellations may incur a $10.00 processing and handling fee. *NO-SHOWS will not receive a refund.
